front of house manager - Embrace Diversity and Individuality (Hiring Immediately)

JR United Kingdom; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Front of House Manager to lead their team at a vibrant outlet. In this role, you will foster a positive atmosphere, coach your team to excellence, and ensure outstanding service. With a focus on team development and operational efficiency, this position offers the chance to make a significant impact in a dynamic setting. Enjoy a range of benefits, including flexible hours, generous discounts, and opportunities for bonuses. If you are passionate about creating memorable experiences and leading a team to success, this role is perfect for you.

Benefits

Weekly pay and tips sharing

Access to earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free food on shift

50% off outside work

Family-friendly policies

Early access to new menus

Wagamama parties and VIP events

Recognition programs

Qualifications

• Passionate about supporting and developing team members.
• Experience in managing restaurant operations and coaching staff.

Responsibilities

• Lead and develop a high-performing team in a fast-paced environment.
• Ensure excellent customer service and manage restaurant performance.

Skills

Team Support

Shift Planning

Team Coaching

Financial Performance Understanding

Job description

Job Title: Front of House Manager - Wagamama York Designer Outlet

Location: York Designer Outlet, Unit 201-202, St Nicholas Ave, York YO19 4TA

Job Type: Full Time

Company: Wagamama

Job Category: Other

EU Work Permit Required: Yes

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description

We are looking for a passionate Front of House Manager to join our team at Wagamama York Designer Outlet. As a leader, you will be committed to creating a positive environment for both guests and team members. Your role involves coaching and developing your team, managing restaurant performance, and ensuring excellent customer service.

Responsibilities

• Support and develop your team to achieve their best, maintaining high standards
• Plan and run shifts effectively, ensuring proper staffing and team coaching
• Manage labour, rotas, and understand financial performance
• Celebrate success and recognize individual drives and needs

Qualifications

• Passionate about team support, training, and development
• Experience in shift planning and team coaching
• Experience in managing labour and understanding restaurant financials
• Ability to recognize and celebrate team achievements

Benefits

• Weekly pay and tips sharing
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours
• Free food on shift and 50% off outside work
• Family-friendly policies including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties and VIP events
• Recognition programs
• Pension, holiday, training, cycle to work, retail and leisure discounts, gym memberships, and long service awards

Additional Information

Wagamama is part of the Disability Confident scheme. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process includes providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies nearby will be considered.

*Tips are paid directly to the team and are at guest discretion. Tips are not considered wages or guaranteed.