front of house manager - Be You, Be Wagamama Culture (Hiring Immediately)

JR United Kingdom; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Front of House Manager to lead a vibrant team in a bustling restaurant environment. This role is perfect for someone passionate about fostering team development and creating a welcoming atmosphere for guests. You'll manage shifts, support your team's growth, and ensure financial performance aligns with operational goals. Join a company that values individuality and celebrates achievements while enjoying a range of benefits, including flexible hours, early access to earnings, and a generous bonus structure. If you're ready to make a difference, this is the opportunity for you!

Benefits

Biweekly pay plus tips

Access to earnings early via Wagestream

Annual bonus opportunity

Flexible hours

Free shift meals

50% discount outside of work

Family-friendly policies

Early access to new menus

Recognition programs

Cycle-to-work scheme

Qualifications

• Experience in leading and developing a team in a restaurant setting.
• Ability to manage shifts and understand financial performance.

Responsibilities

• Lead and support your team to maintain high standards.
• Plan and manage shifts for proper coverage and engagement.

Skills

Team Support

Shift Planning

Team Coaching

Financial Management

Job description

front of house manager - Be You, Be Wagamama Culture (Hiring Immediately), Stoke-on-Trent

Client: wagamama

Location: Stoke-on-Trent, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Front of House Manager | Full Time

At Wagamama, with over 165 restaurants across the UK and Ireland, we celebrate difference and value personality over perfection—our 'Be You, Be Wagamama' culture. We are seeking a Front of House Manager to lead our team and create a positive environment for guests and staff alike.

The role:

• Lead and support your team, fostering their development and maintaining high standards.
• Plan and manage shifts effectively to ensure proper coverage and team engagement.
• Manage labour, rotas, and understand your restaurant's financial performance.
• Celebrate success and recognize individual needs within your team.

We’d love to hear from you if you:

• Are passionate about team support, training, and maintaining high standards.
• Have experience in shift planning and team coaching.
• Understand managing labour and financial aspects of restaurant operations.
• Enjoy celebrating team achievements and recognizing individual contributions.

Benefits:

• Biweekly pay plus tips
• Access up to 30% of earnings early via Wagestream
• £1000 annual bonus opportunity
• Flexible hours for side activities
• Free shift meals and 50% discount outside of work
• Industry-leading family-friendly policies
• Early access to new menus
• Wagamama parties and VIP guest events
• Recognition programs nationwide

Additional benefits include pension scheme, holiday entitlement, training opportunities, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long-service awards.

Be You, Be Wagamama:

Wagamama is proudly part of the Disability Confident scheme. As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process requires providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative roles in nearby non-airport locations will be considered.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion; they are not considered wages and are not guaranteed.