Front Of House Manager

Big Fang Collective Ltd; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free golf & 50% off drinks

Stakeholder pension

Private medical & life insurance

Mental health first aiders

Additional holiday days

Job summary

Sicker Than Yo Average is part of the Big Fang Collective and is recruiting a Front of House Manager to support the General Manager in recruiting, training, and developing a strong front of house team. You will ensure standards, creativity, and quality across brands and oversee continuous development of venue standards through training, people management, product reviews and maintenance oversight.

You must be confident as a Duty Manager with venue management and cash handling responsibilities,

Qualifications

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a front of house role.

Responsibilities

• Support the General Manager with recruiting, training, and developing a strong front of house team.
• Ensure standards, creativity and quality across brands; review products and uphold venue maintenance and cleanliness; develop standards through training.
• Be fully versed as a Duty Manager and confident in venue management and cash handling.

Skills

Front of house management

Education

Food safety & hygiene qualifications

England & Wales Personal Licence

Job description

SICKER THAN YO’ AVERAGE

About us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible.

About the role

As Front of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous developments of the standards in the venue through training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

Essential

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a front of house role.

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Desired

• Experience in a multi-site unit, managing multiple locations.
• Food safety and hygiene qualifications.
• England & Wales Personal License.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
• Private Medical and Life Insurance following successful probation.
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
• Additional Holiday days for each complete year with us