Assistant General Manager

Golf Fang Cardiff; Cardiff; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Free golf

50% off drinks

Pension scheme

Private medical & life insurance

Mental health support

Additional holiday days

Job summary

Golf Fang Cardiff is seeking an Assistant General Manager to drive venue standards and support the General Manager in achieving performance targets. You will uphold brand standards, lead a high-energy team across departments, and ensure compliance with licensing, HR and H&S requirements.

The role requires hands-on leadership, the ability to train staff, and a passion for delivering exceptional guest experiences across our venues. Training will be provided to successful candidates.

Qualifications

• Must have at least 6 months management experience at a similar level.
• Experience in staff training and development.
• Innovative ideas for cocktail menu and service development.
• Licensing, HR and H&S legislation experience.

Skills

Management experience

Staff training

Cocktail/menu development

Licensing & HR & H&S

Job description

SICKER THAN YO’ AVERAGE

About us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary.

About the role

As Assistant General Manager, your role is to drive excellence in venue standards through the management team, supporting the General Manager to achieve the venue’s performance targets. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous development of the standards in venue. Knowledge of compliance, licensing, health and safety and HR are also needed to manage our great teams effectively. We are looking for a natural leader that can step into any area of the business and push our already high standards to the limit. With previous Duty Manager experience and be up-to-speed with venue management and all cash procedures.

Essential

• At least 6 months management experience at a similar level.
• Experience in staff training and development.
• Innovative and creative ideas for cocktail menu and service development.
• Licensing, HR and H&S legislation experience.

Desired

• Experience in a multi-site unit, managing multiple locations within a complex.
• Food safety and hygiene qualifications.
• Personal License.

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
• Private Medical and Life Insurance following successful probation.
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
• Additional Holiday days for each complete year with us