Front of House Manager

Golf Fang Glasgow; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free golf

50% drinks discount

Pension scheme

Private medical

Life insurance

Mental health support

Extra holidays

Job summary

Golf Fang Glasgow is seeking a Front of House Manager to join the management team and drive service excellence. You will recruit, train and develop a strong FOH team, uphold high standards across brands and supervise maintenance, cleanliness and product quality.

Successful candidates will be confident in venue management, with cash handling experience and a track record of leading a front of house operation in a multi-brand setting.

Qualifications

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a front of house role.

Responsibilities

• Support the General Manager with recruiting, training and developing a strong front of house team.
• Ensure compliance and uphold brand standards across venues.
• Lead venue management tasks and cash handling with confidence.

Skills

Front of House management

Sales & motivation

Team leadership

Education

Food safety qualifications

Job description

SICKER THAN YO' AVERAGE

About us

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We're a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades - making every visit unforgettable. That's just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you've got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what's possible. If you're ready to create jaw-dropping experiences and be part of something extraordinary.

About the role

AsFront of House Manager, it is your role to be an efficient and effective member of the management team, supporting the General Manager with recruiting, training, and developing a strong front of house team ensuring compliance. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous developments of the standards in the venue through training, people management, reviewing of products and ensuring the general upkeep of maintenance and cleanliness. You must be fully versed as a Duty Manager and confident in venue management and cash handling.

Essential

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a front of house role.

Desired

• Experience in a multi-site unit, managing multiple locations.
• Food safety and hygiene qualifications.
• England & Wales Personal License.

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
• Private Medical and Life Insurance following successful probation.
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
• Additional Holiday days for each complete year with us