Assistant General Manager

Big Fang Collective Ltd; Cardiff; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Free golf

50% off drinks

Pension scheme

Private Medical and Life Insurance

Mental health support

Extra holiday days

Job summary

Big Fang Collective Ltd is seeking an Assistant General Manager for our high-energy, entertainment venue. You will drive venue standards, lead the management team, and support the General Manager to hit performance targets across all brands.

You will champion creativity, quality, compliance, and staff development to maintain our top-tier guest experience.

Qualifications

• At least 6 months management experience at a similar level.
• Experience in staff training and development.
• Innovative and creative ideas for cocktail menu and service development.
• Licensing, HR and H&S legislation experience.
• Experience in a multi-site unit, managing multiple locations within a complex.
• Personal License.

Responsibilities

• Drive excellence in venue standards through the management team, supporting the General Manager to achieve the venue’s performance targets.
• Bearers of standards, creativity, and quality across brands with responsibility for continuous development of venue standards.
• Knowledge of licensing, HR, and Health & Safety legislation to manage our teams effectively.
• Natural leader who can step into any area of the business and push high standards to the limit.
• Be up-to-speed with venue management and all cash procedures from previous Duty Manager experience.

Skills

Management experience

Staff training

Cocktail menu ideas

Licensing HR H&S

Education

Food safety qualifications

Job description

SICKER THAN YO’ AVERAGE

Golf Fang is where entertainment reaches a whole new level! As part of the Big Fang Collective, we are on a mission to change the way the UK enjoys itself! We’re a high-energy, immersive entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke, Throwies-Darts and arcades – making every visit unforgettable. That’s just the beginning! Our in-house food brands; Nothing Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs, keep our guests fuelled for the fun. Top it off with our signature cocktails, crafted by our talented bar team, and you’ve got the ultimate entertainment experience! We thrive on pushing boundaries and exploring what’s possible. If you’re ready to create jaw-dropping experiences and be part of something extraordinary, apply now!

About the role

As Assistant General Manager, your role is to drive excellence in venue standards through the management team, supporting the General Manager to achieve the venue’s performance targets. You will need to be the bearer of standards, creativity, and quality across brands and responsible for the continuous development of the standards in venue. Knowledge of compliance, licensing, health and safety and HR are also needed to manage our great teams effectively. We are looking for a natural leader that can step into any area of the business and push our already high standards to the limit. With previous Duty Manager experience and be up-to-speed with venue management and all cash procedures.

Essential

• At least 6 months management experience at a similar level.
• Experience in staff training and development.
• Innovative and creative ideas for cocktail menu and service development.
• Licensing, HR and H&S legislation experience.

Desired

• Experience in a multi-site unit, managing multiple locations within a complex.
• Food safety and hygiene qualifications.
• Personal License.

Full training on brand values, products and service standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for employees, along with great discounts for family and friends.
• Stakeholder pension scheme.
• Private Medical and Life Insurance following successful probation.
• Access to trained mental health first aiders across the business plus the opportunity to become trained yourself.
• Additional Holiday days for each complete year with us