Front of House Leader: Inspire Teams, Elevate Service

wagamama; Scotland; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Biweekly pay + tips share

Friends & family discount

Free meals on shift

Wagestream early access to earned pay

Parental leave top-up (26 weeks full,

30% off at other TRG brands

Job summary

wagamama is seeking a Front of House Manager to lead a vibrant restaurant in Scotland. You will guide the team through busy service, ensuring guest satisfaction and smooth operations while upholding brand standards. Your energy will drive service excellence and team engagement.

You’ll inspire training, manage shifts and labour, and contribute to financial performance through effective people leadership and a Kaizen mindset.

Qualifications

• Leading and developing frontline teams to deliver high standards.
• Experience planning shifts and ensuring proper coverage.
• Managing labour costs and rota efficiency with a financial mindset.
• Recognising and rewarding top performer to boost motivation.

Responsibilities

• Run a vibrant, high-performing restaurant with energy and pace.
• Work with management to deliver seamless guest experiences.
• Quickly solve problems during service and support the team.
• Coach and nurture staff to grow beyond targets.

Skills

Shift planning

Team leadership

Labor management

Guest service

Job description

wagamama is seeking a Front of House Manager to lead a vibrant restaurant in Scotland. You will guide the team through busy service, ensuring guest satisfaction and smooth operations while upholding brand standards. Your energy will drive service excellence and team engagement.

You’ll inspire training, manage shifts and labour, and contribute to financial performance through effective people leadership and a Kaizen mindset.