Front of House Leader | Growth, Bonuses & Tips

wagamama ltd; Midhurst; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay with tips share

Friends & family 50% off

Free meals on shift

Earned pay access via Wagestream

Parental leave: 26 weeks full pay / 13

30% off at TRG brands

Job summary

wagamama ltd is seeking a Front of House Manager to lead vibrant, high-performing dining room operations. You will inspire and direct the team, manage shifts, and ensure exceptional guest experiences through hands-on leadership and quick problem-solving.

You will champion staff development, maintain service standards, and contribute to a proactive, Kaizen-style culture that seeks constant improvement in every shift. This full-time role emphasizes growth and hospitality excellence.

Qualifications

• Experience leading a restaurant front-of-house or service team.
• Proven ability to plan and manage shifts with adequate coverage.
• Understanding of staffing costs and restaurant financials is beneficial.
• Strong leadership with a focus on staff development and guest experience.

Responsibilities

• Lead and coordinate front-of-house operations with energy.
• Support and develop your team to deliver unforgettable guest experiences.
• Jump into service to resolve issues quickly and maintain high energy.
• Nurture team growth and Kaizen mindset for continuous improvement.
• Collaborate with management to ensure smooth, high-performing service.

Skills

Team leadership

Shift planning

Labor management

Customer service

Job description

wagamama ltd is seeking a Front of House Manager to lead vibrant, high-performing dining room operations. You will inspire and direct the team, manage shifts, and ensure exceptional guest experiences through hands-on leadership and quick problem-solving.

You will champion staff development, maintain service standards, and contribute to a proactive, Kaizen-style culture that seeks constant improvement in every shift. This full-time role emphasizes growth and hospitality excellence.