Front-of-House & Campus Security Supervisor

BIMM University; Gloucester; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Job summary

BIMM University in Bristol is seeking a Campus Experience and Security Supervisor to provide a welcoming front-of-house presence while supporting security, operations and administration on campus.

The role blends reception duties with building access control, sign-in processes and safety procedures to ensure a safe, well-organised environment for students, staff and visitors. DBS checks may be required depending on the role.

Qualifications

• Experience in front-of-house, reception, security or customer-facing role.
• Calm and approachable manner with ability to engage confidently with a wide range of people.
• Strong communication skills, both written and verbal.
• Good organisational skills, with ability to manage competing priorities in a busy environment.

Responsibilities

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests.
• Offer clear information and guidance, helping people navigate campus services and facilities.
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment.
• Support the secure opening and closing of buildings in line with agreed procedures.
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately.
• Manage visitor sign-in processes and issue passes in line with health and safety requirements.
• Keep accurate records using visitor, key management and related systems.
• Assist with emergency procedures, including evacuations and routine system checks.
• Identify and escalation any facilities, safety or security concerns.
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately.
• Support ID card services, including processing new requests and replacements.

Skills

Front-of-house

Security experience

Customer-facing

Communication skills

Job description

BIMM University in Bristol is seeking a Campus Experience and Security Supervisor to provide a welcoming front-of-house presence while supporting security, operations and administration on campus.

The role blends reception duties with building access control, sign-in processes and safety procedures to ensure a safe, well-organised environment for students, staff and visitors. DBS checks may be required depending on the role.