Campus Experience & Security Lead - Front-of-House

BIMM University; West Midlands; Sur place; GBP 27 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Résumé du poste

BIMM University is recruiting a Campus Experience & Security Supervisor in Birmingham. You will blend front-of-house duties with security and administrative tasks to create a safe, well-organised campus environment.

This full-time role requires a calm, confident presence to welcome students, staff and visitors, manage access, assist with emergencies, and coordinate deliveries while maintaining accurate records.

Qualifications

• Experience in front-of-house, reception, security or customer-facing roles.
• Excellent communication skills, both written and verbal.
• Strong organisational abilities in a busy environment.
• Ability to keep accurate records and manage access control.
• Awareness of health, safety and safeguarding in public settings.

Responsabilités

• Act as a key contact on campus, welcoming students, staff, visitors and contractors.
• Provide information and guidance to navigate campus services and facilities.
• Maintain a visible front-of-house presence to support a positive campus environment.
• Support secure opening and closing of buildings per procedures.
• Monitor and manage access control and issue passes following health and safety rules.
• Keep visitor, key management and related records accurately.
• Assist with emergency procedures and routine system checks.
• Identify facilities, safety or security concerns and escalate appropriately.
• Coordinate deliveries and ensure items are logged and distributed.
• Support ID card services, including new requests and replacements.

Connaissances

Front-of-house experience

Customer-facing

Strong communication

Organisational skills

Record keeping

Health and safety awareness

Independent working

Description du poste

BIMM University is recruiting a Campus Experience & Security Supervisor in Birmingham. You will blend front-of-house duties with security and administrative tasks to create a safe, well-organised campus environment.

This full-time role requires a calm, confident presence to welcome students, staff and visitors, manage access, assist with emergencies, and coordinate deliveries while maintaining accurate records.