Front Desk & Visitor Access Coordinator

Career Choices Dewis Gyrfa Ltd; Dawley; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Sodexo benefits

Mental health & wellbeing support

Employee Assistance Programme

Discounts for you & family

Cycle to Work

Paid volunteering day

Job summary

Career Choices Dewis Gyrfa Ltd are recruiting a professional and welcoming Receptionist to be the first point of contact for visitors, contractors, customers and colleagues at an HMRC site.

You'll provide an efficient front-of-house service, manage visitors and access arrangements, issue passes and keys, respond to enquiries by phone, email and in person, and keep accurate reception records.

Qualifications

• Front-of-house mindset with professional and welcoming demeanour.
• Ability to communicate confidently with a wide range of people.
• Organised, reliable and able to prioritise in a busy environment.
• Comfortable working independently and as part of a team.
• Accurate in administrative tasks and records maintenance.
• Discretion and handling of confidential information.
• Awareness of Health & Safety practices.

Responsibilities

• Provide a professional and welcoming reception service.
• Manage visitors, contractors and access arrangements.
• Issue and manage visitor passes, keys and records.
• Respond to enquiries by phone, email and in person, delivering excellent customer service.
• Maintain accurate reception records and booking systems.
• Liaise with HMRC, Sodexo teams, security and other stakeholders.
• Monitor reception areas to keep them safe and presentable.
• Support room setups, porterage and workplace service requests.
• Report maintenance or security issues and health & safety risks.

Skills

Customer service

Communication

Organization

MS Office

Administration

Confidentiality

Health & Safety awareness

Physical stamina

Teamwork

Tools

Microsoft Office

Job description

Career Choices Dewis Gyrfa Ltd are recruiting a professional and welcoming Receptionist to be the first point of contact for visitors, contractors, customers and colleagues at an HMRC site.

You'll provide an efficient front-of-house service, manage visitors and access arrangements, issue passes and keys, respond to enquiries by phone, email and in person, and keep accurate reception records.