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Age Connects Torfaen; Pontypool; On-site; GBP 18,000 - 21,000; Full time

Job summary

Age Connects Torfaen is seeking a professional Receptionist to be the first point of contact for visitors and calls. You will deliver warm, efficient customer service and support daily administrative tasks to keep the office running smoothly.

You will manage the reception area, handle enquiries, greet guests, and assist staff and service users in a welcoming environment. A calm, organised approach is essential.

Qualifications

• Experience in receptionist role or customer-facing duties.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.

Responsibilities

• Manage front desk and greet visitors in a welcoming manner.
• Answer and route phone calls and handle general enquiries.
• Provide administrative support to office operations and maintain orderly reception area.

Skills

Customer service

Front desk

Communication

Organisational skills

Job description

We are seeking a professional and organised Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued. The successful applicant will be responsible for managing front desk activities, supporting office functions, and maintaining a welcoming atmosphere for clients and staff alike.

The Receptionist is the first point of contact for Age Connects Torfaen and plays a vital role in creating a welcoming, professional, and supportive environment for service users, visitors, volunteers, staff, and external partners. The role involves managing the reception area, handling enquiries, providing high-quality customer service, and supporting administrative functions to ensure the smooth day-to-day running of the organisation.