Front Desk & Office Administrator – Architecture Practice

Anderson Hoare Limited; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Great benefits

Office in South West London

Job summary

Anderson Hoare Limited in London seeks an experienced Practice Administrator to be the first point of contact for clients and visitors. The role supports a team of architects and ensures smooth day-to-day office operations across reception, admin, document control, and events.

You will handle calls, welcome guests, manage post and emails, assist with admin tasks and IT liaison, and contribute to maintaining the office's online presence.

Qualifications

• Min 4-5 years office-based admin experience.
• Strong attention to detail and organisational skills.
• Confident, with strong written and verbal communication skills.
• Problem-solving ability and discretion in handling confidential matters.
• Team-oriented and able to support colleagues.
• Adaptable to different behaviours and working styles.
• Ability to build and maintain good client relationships.
• Proficient in Outlook and MS Office (Word, Excel).

Responsibilities

• Answer and monitor calls, forwarding to the relevant person and taking messages.
• Welcome guests and provide refreshments on arrival.
• Keep the reception desk tidy at all times.
• Receive, sort and scan incoming post for the team.
• Manage and forward emails in the general inbox.
• Assist teams with administration duties (copying, filing, printing).
• Document control within the Document Management System.
• Process expenses and team purchases, including courses and training.
• Arrange and facilitate professional development programmes and events.
• Order stationery and office supplies within budget.
• Prepare meeting rooms for clients with refreshments and setup.
• Liaise with external IT support as needed.
• Maintain and update the office website and social media (LinkedIn, Twitter).
• Arrange and facilitate office socials.

Skills

Office administration

Attention to detail

Communication skills

Problem solving

Team player

Adaptable

Client relationships

Discretion

Outlook & MS Office

Tools

Outlook

Microsoft Excel

Microsoft Word

Document Management System

Job description

Anderson Hoare Limited in London seeks an experienced Practice Administrator to be the first point of contact for clients and visitors. The role supports a team of architects and ensures smooth day-to-day office operations across reception, admin, document control, and events.

You will handle calls, welcome guests, manage post and emails, assist with admin tasks and IT liaison, and contribute to maintaining the office's online presence.