Architectural Practice Administrator - Client & Office Ops

Anderson Hoare Limited; City Of London; On-site; GBP 40,000 - 45,000; Full time

Job summary

Anderson Hoare Limited in London is seeking a Practice Administrator to be the first point of contact for the office, welcoming clients and handling enquiries. This varied role supports a team of architects and ensures smooth day-to-day operations.

The role is office-based five days a week with a strong emphasis on organisation, communication and discretion. The ideal candidate will have 4–5 years of admin experience, be proficient in Outlook and MS Office, and comfortable coordinating events

Qualifications

• Min 4-5 years office-based admin experience.
• Strong attention to detail and organisational skills.
• Confident, with strong written and verbal communication skills.
• Problem-solving ability.
• Team-oriented, with a willingness to support colleagues.
• Adaptable to different behaviours and working styles.
• Ability to build and maintain good client relationships.
• Discretion and professionalism at all times.
• Proficient in Outlook including email and calendars, and Microsoft Office including Word and Excel.

Responsibilities

• Answer and monitor calls, forwarding them to the relevant person as required and take accurate messages.
• Welcome guests, show them to the meeting room and offer refreshments on arrival.
• Keep the reception desk tidy at all times.
• Receive, sort and scan incoming post for the team.
• Manage and forward emails that come into the general inbox.
• Assist teams with administration duties, such as copying, filing, printing and similar tasks.
• Document control within the Document Management System.
• Process expenses and team purchases, including courses and training.
• Arrange and facilitate professional development programmes and events run by the company.
• Order stationery and office supplies in line with budget.
• Ensure meeting rooms are clean and ready for clients and visitors with tables clear, water refreshed, glasses clean, and similar preparations.
• Arrange office maintenance as required.
• Assist with information technology issues and liaise with external support providers.
• Maintain and update the office website and social media platforms such as Twitter and LinkedIn.
• Arrange and facilitate office socials.
• Handle confidential matters with discretion.
• Undertake any other duties as required for the smooth running of the office.

Skills

Office administration

Attention to detail

Communication skills

Problem solving

Team player

Adaptable

Client relationships

Discretion

Outlook proficiency

MS Office

Tools

Outlook

Microsoft Office

Job description

Anderson Hoare Limited in London is seeking a Practice Administrator to be the first point of contact for the office, welcoming clients and handling enquiries. This varied role supports a team of architects and ensures smooth day-to-day operations.

The role is office-based five days a week with a strong emphasis on organisation, communication and discretion. The ideal candidate will have 4–5 years of admin experience, be proficient in Outlook and MS Office, and comfortable coordinating events