Front Desk & Mail Relief Specialist (Zero-Hours)

wlt; East Midlands; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday pay (depending on hrs)

Referral Scheme

Internal job opportunities

Learning Lounge and training

Job summary

Williams Lea seeks a Multi Services Assistant to join our relief team in Nottingham. This role covers front-of-house reception, mailroom duties, reprographics, and general administration on a zero-hours contract, with dayshift opportunities onsite.

The position requires outstanding customer service, professional presentation, and strong MS Office skills. You will support client sites and ensure smooth, responsive services across multiple assignments.

Qualifications

• Outstanding customer service skills with the ability to interact with people across backgrounds.
• Well presented with a professional manner.
• Computer literate with good knowledge of all MS packages.
• Quick learner and effective communicator at all levels, both written and oral.
• Hands-on team worker with attention to detail.
• Ability to multitask and handle urgent tasks in a timely manner.

Responsibilities

• Front of House and Reception: answer client queries, adhere to policies, interact with clients and visitors, maintain a welcoming front desk presence.
• Mail Services: handle mail, sort and process according to guidelines.
• Reprographics: assist with photocopying, printing and reprographic tasks.
• Filing, Archive and Document Management: organise and maintain files, follow procedures, retrieve/archive documents.
• General Administrative Duties: assist with tasks, collaborate with colleagues to meet service levels, stay adaptable.
• Hospitality: assist with guest reception and refreshments for a positive client experience.
• Client Relationship Management: understand client needs and translate to responsive services, foster client relationships.

Skills

Customer service

Communication

MS packages

Multitasking

Team player

Attention to detail

Tools

MS Office

Job description

Williams Lea seeks a Multi Services Assistant to join our relief team in Nottingham. This role covers front-of-house reception, mailroom duties, reprographics, and general administration on a zero-hours contract, with dayshift opportunities onsite.

The position requires outstanding customer service, professional presentation, and strong MS Office skills. You will support client sites and ensure smooth, responsive services across multiple assignments.