Duxford Front Desk Receptionist (Zero-Hours)

SMT GB; Duxford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible working arrangements

Employee Assistance Programme (EAP)

Training and development opportunities

Friendly and supportive team

Job summary

SMT GB is seeking a professional receptionist at our Duxford Head Office. You will welcome visitors, manage calls, sort mail, arrange rooms and coordinate with teams to keep the office running smoothly.

This role is on a zero-hours, casual basis with ad-hoc holiday and sickness cover. You’ll need excellent communication, organisation and a friendly, proactive approach to support a busy office environment.

Qualifications

• Previous experience in a receptionist, front-of-house, administration or customer service role.
• Excellent communication and interpersonal skills.
• A professional, friendly and customer-focused approach.
• Strong organisational skills with excellent attention to detail.
• The ability to manage multiple priorities in a busy office environment.
• Good IT skills, including Microsoft Office applications.
• A reliable, flexible and proactive attitude.

Responsibilities

• Welcoming visitors, customers and contractors and ensuring sign-in procedures are completed correctly.
• Managing incoming calls and directing enquiries to the appropriate departments.
• Monitoring and responding to the reception email inbox.
• Processing incoming and outgoing mail, including preparing post for Royal Mail collection.
• Maintaining stationery supplies and placing orders within budget guidelines.
• Supporting colleagues and managers with office equipment requests.
• Coordinating employee rental vehicle bookings.
• Assisting with the scheduling of employee health checks and other appointments.
• Providing overflow telephone support for busy departments.
• Managing call-back requests and communicating them to the relevant teams.
• Supporting meeting arrangements, including room bookings, refreshments and deliveries.
• Arranging taxi bookings for visitors and employees as required.
• Completing shift handovers and communicating outstanding actions.
• Securing the reception area at the end of shift.
• Providing general administrative support across the business.

Skills

Receptionist experience

Customer service

Communication skills

Organisational skills

Multitasking

IT skills

Reliability

Tools

Microsoft Office

Job description

SMT GB is seeking a professional receptionist at our Duxford Head Office. You will welcome visitors, manage calls, sort mail, arrange rooms and coordinate with teams to keep the office running smoothly.

This role is on a zero-hours, casual basis with ad-hoc holiday and sickness cover. You’ll need excellent communication, organisation and a friendly, proactive approach to support a busy office environment.