Front Desk Host — Casual Hours, Great Tips & Perks

Delta Hotels by Marriott Peterborough; Peterborough; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Tips and gratuities

Meals on duty

Uniform

Free parking

Gym membership

Wellness programme

Job summary

Delta Hotels by Marriott Peterborough is seeking a friendly Hotel Receptionist for casual hours. You will be the first and last point of contact, delivering a warm, professional welcome and assistance to guests.

The role focuses on smooth front desk operations, guest inquiries, and efficient handling of check-ins and check-outs. Flexibility and a can-do attitude are essential to thrive in a busy hotel environment.

Qualifications

• Team player with excellent communication skills.
• Professional appearance with a warm and welcoming demeanour.
• Positive attitude with the desire to learn.
• Proactive, problem-solving approach for fast-paced environments.

Responsibilities

• Check guests in and out, manage guest accounts and payment details.
• Assist guests with inquiries and information about facilities and local attractions.
• Address and resolve guest complaints promptly to ensure satisfaction.
• Handle phone calls, take messages, and transfer calls to departments.
• Maintain a clean, organized front desk area and professional service.

Skills

Team player

Excellent communication

Professional appearance

Positive attitude

Proactive problem-solving

Job description

Delta Hotels by Marriott Peterborough is seeking a friendly Hotel Receptionist for casual hours. You will be the first and last point of contact, delivering a warm, professional welcome and assistance to guests.

The role focuses on smooth front desk operations, guest inquiries, and efficient handling of check-ins and check-outs. Flexibility and a can-do attitude are essential to thrive in a busy hotel environment.