Front Desk Guest Experience Lead | Free Meals & Discounts

Delta-Hotels-By-Marriott-Huntingdon; Huntingdon; Presencial; GBP 18.000 - 24.000; Tempo integral

Benefícios oferecidos por esta vaga

Free meals on duty

Uniform provided

Marriott hotel and F&B discounts

Pension scheme

Employee Assistance Programme

Career progression and internal opps

Training and development programmes

Leisure Club Membership

Resumo da vaga

Delta Hotels by Marriott Huntingdon is seeking a friendly Front Desk team member to join our busy hotel. You will welcome arrivals, assist with check-in and check-out, and resolve guest questions to ensure a memorable stay.

You’ll thrive on hospitality, with a positive attitude and strong communication. The role runs 40 hours per week with rotational shifts including evenings and weekends, backed by Marriott’s renowned service standards.

Qualificações

• Ideally, you’ll have a positive attitude, excellent communication skills, and a genuine passion for making guests feel at home.

Responsabilidades

• Welcome guests with a warm smile and deliver a smooth check-in and check-out experience.
• Respond to guest requests and concerns with professionalism and care.
• Work closely with hotel departments to ensure guest needs are met.
• Anticipate guest needs and exceed expectations wherever possible.
• Promote hotel services and amenities.
• Follow all company, safety, and security standards.
• Support a positive team environment and maintain high service standards.

Conhecimentos

Guest service

Communication

Teamwork

Hospitality

Descrição da vaga

Delta Hotels by Marriott Huntingdon is seeking a friendly Front Desk team member to join our busy hotel. You will welcome arrivals, assist with check-in and check-out, and resolve guest questions to ensure a memorable stay.

You’ll thrive on hospitality, with a positive attitude and strong communication. The role runs 40 hours per week with rotational shifts including evenings and weekends, backed by Marriott’s renowned service standards.