Front Desk Associate

Delta Hotels by Marriott Huntingdon; Huntingdon; Sur place; GBP 12 000 - 18 000; Plein temps

Avantages offerts par ce poste

Free meals on duty

Uniform provided

Marriott hotel and F&B discounts

Pension scheme

Employee Assistance Programme

Career progression and internal (op)pr

Training and development programmes

Leisure Club Membership

Résumé du poste

Delta Hotels by Marriott Huntingdon is seeking a friendly Front Desk team member to join our world-class hospitality brand. You will welcome arrivals, assist with check-in/out, answer questions, resolve concerns, and help create memorable stays for guests.

You’ll work closely with other departments to ensure guest needs are met, promote services, follow safety standards, and contribute to a welcoming, service-driven team environment. 40 hours per week, rotational shifts, evenings and weekends.

Qualifications

• Front desk experience or guest-facing role preferred.
• Excellent communication and guest-service orientation.
• Flexible and able to work mornings/evenings/weekends as required.

Responsabilités

• Welcomes guests with a warm smile and assists with smooth check-in/check-out.
• Responds promptly to guest requests and resolves concerns professionally.
• Coordinates with other hotel departments to meet guest needs.
• Anticipates guest needs and strives to exceed expectations.
• Promotes hotel services and amenities to guests.
• Follows all company safety and security standards.
• Supports a positive team environment and maintains high service standards.

Connaissances

Guest service

Communication skills

Teamwork

Positive attitude

Description du poste

Are you passionate about hospitality and love making people feel welcome? We’re looking for a friendly, enthusiastic, and guest-focused Front Desk team member to join us at one of the world’s leading hotel brands.

As part of our Front Office team, you’ll be at the heart of the guest experience, welcoming arrivals, assisting with check-in and check-out, answering questions, resolving concerns, and going the extra mile to make every stay memorable.

We believe in creating a workplace where our people feel valued, supported, and inspired to be their best. You’ll be part of a team built on respect, kindness, teamwork, and exceptional service.

What You’ll Do

• Welcome guests with a warm smile and deliver a smooth check-in and check-out experience.
• Respond to guest requests and concerns with professionalism and care.
• Work closely with hotel departments to ensure guest needs are met.
• Anticipate guest needs and exceed expectations wherever possible.
• Promote hotel services and amenities.
• Follow all company, safety, and security standards.
• Support a positive team environment and maintain high service standards.

What’s In It For You?

• Free meals on duty
• Uniform provided
• Marriott hotel and F&B discounts across 140+ countries
• Pension scheme
• Employee Assistance Programme
• Career progression and internal opportunities
• Training and development programmes
• Leisure Club Membership

What We’re Looking For

Ideally, you’ll have a positive attitude, excellent communication skills, and a genuine passion for making guests feel at home.

40 hours per week | Rotational shifts | Evening and weekend availability required

Ready to start your next hospitality adventure? Join our team and help us create memorable stays, one guest at a time.