Front Desk Concierge – Luxury Guest Experience

Tewkesbury Park Ltd.; Tewkesbury; On-site; GBP 14,206 - 20,233; Full time

Benefits offered by this job

Clothing Allowance

Gym membership

Birthday off after 1 year

Company sick pay after qualifying period

Job summary

A luxury hotel chain is seeking a dedicated guest service professional to manage front desk operations in Tewkesbury, England. The ideal candidate will have hotel reception experience and a natural ability to engage with guests while maintaining a calm and professional demeanor. Responsibilities include welcoming guests, managing reservations, and ensuring a high standard of service. The position offers competitive pay of £12.50 per hour and may be full-time or part-time, with additional benefits like a clothing allowance and gym membership.

Qualifications

• Previous hotel reception or luxury guest service experience preferred.
• Naturally welcoming and confident.
• Professional demeanor with commercial awareness.

Responsibilities

• Welcome and greet every guest with warmth and professionalism.
• Manage reservations and guest communications efficiently.
• Support front desk operations including check-ins and check-outs.

Skills

Hotel reception experience

Strong communication skills

Calm under pressure

Attention to detail

Job description

A luxury hotel chain is seeking a dedicated guest service professional to manage front desk operations in Tewkesbury, England. The ideal candidate will have hotel reception experience and a natural ability to engage with guests while maintaining a calm and professional demeanor. Responsibilities include welcoming guests, managing reservations, and ensuring a high standard of service. The position offers competitive pay of £12.50 per hour and may be full-time or part-time, with additional benefits like a clothing allowance and gym membership.