Front Desk Concierge: Guest Experience & Check-In

Leonardo Hotels; Sheffield; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Special rates

Recognition vouchers

Talent referral

Thank You Week

Wellbeing calendar

Training programmes

Job summary

Leonardo Hotels in Sheffield is seeking a friendly Receptionist to welcome guests, manage check-in/out, and uphold the hotel's service standards. You will be the first point of contact and ambassador for the Leonardo Hotels estate, delivering a warm, five-star experience.

This role offers working as part of a vibrant team, opportunities for training and progression, and benefits such as special room rates and staff recognition schemes.

Responsibilities

• Manage guest check-in and check-out processes
• Serve as a welcoming ambassador for the hotel and Leonardo Hotels estate
• Provide local recommendations and guidance for a great guest stay
• Maintain organisation and high standards of front desk operations

Job description

Leonardo Hotels in Sheffield is seeking a friendly Receptionist to welcome guests, manage check-in/out, and uphold the hotel's service standards. You will be the first point of contact and ambassador for the Leonardo Hotels estate, delivering a warm, five-star experience.

This role offers working as part of a vibrant team, opportunities for training and progression, and benefits such as special room rates and staff recognition schemes.