Guest Experience Front Desk Concierge

Leonardo Hotel Bradford; Bradford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Room rate discounts across Leonardo UK

Recognition vouchers for staff retail

Talent referral scheme

Wellbeing calendar

Job summary

Leonardo Hotel Bradford is seeking a friendly Receptionist to support the smooth running of the Front Office. You’ll be the first person guests meet, handling check-in and check-out with warmth and efficiency, and offering local recommendations.

Join a vibrant team at Leonardo Hotels, where training, wellbeing initiatives and progression paths are in place; enjoy staff discounts and exposure to a wide network across the UK & Europe.

Qualifications

• Excellent hospitality mindset and communication skills.
• Warm, friendly and guest-focused demeanor.

Responsibilities

• Handle check-in and check-out processes with efficiency and courtesy.
• Provide guests with local recommendations and information to enhance their stay.
• Act as an ambassador for Leonardo Hotel Bradford and the wider Leonardo Hotels estate.

Job description

Leonardo Hotel Bradford is seeking a friendly Receptionist to support the smooth running of the Front Office. You’ll be the first person guests meet, handling check-in and check-out with warmth and efficiency, and offering local recommendations.

Join a vibrant team at Leonardo Hotels, where training, wellbeing initiatives and progression paths are in place; enjoy staff discounts and exposure to a wide network across the UK & Europe.