Front Desk Agent – Flexible Hours, Camden

4C Group; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Staff accommodation rates

Exclusive discounts

£500 referral reward

Wellbeing programme

Permanent, full-time position

Free meals on duty

Social events

Cycle to Work

Employee of the Month recognition

Health benefits

Specsavers benefits

Employee incentive scheme

Career development

Job summary

Holiday Inn London Camden Lock is hiring a Front Office Team Member in Camden Town. The role involves delivering a smooth guest journey from check-in to check-out, handling inquiries and processing payments, while coordinating with Housekeeping, F&B and Maintenance to ensure guest satisfaction.

We offer a range of staff benefits and a permanent full-time position with flexible scheduling. Experience in hospitality and a passion for guest service are essential for success in this role.

Qualifications

• Front Office experience preferred.
• Knowledge of OPERA PMS is an advantage.
• Flexible hours including mornings, afternoons, evenings, weekends and public holidays.
• Strong work ethic and punctuality.
• Love for hotels and hospitality.

Responsibilities

• Ensure smooth check-in and check-out processes and handle guest queries.
• Process all payment types and coordinate with Housekeeping, F&B and Maintenance.

Skills

Customer service

OPERA PMS

Job description

Holiday Inn London Camden Lock is hiring a Front Office Team Member in Camden Town. The role involves delivering a smooth guest journey from check-in to check-out, handling inquiries and processing payments, while coordinating with Housekeeping, F&B and Maintenance to ensure guest satisfaction.

We offer a range of staff benefits and a permanent full-time position with flexible scheduling. Experience in hospitality and a passion for guest service are essential for success in this role.