Night Front Desk Auditor - Calm, Secure, Guest Ready

Valor Hospitality Partners, LLC; Greater London; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Team member discounts

Dining discount

Free meals on duty

Employee discounts

Cycle to work

Refer-a-friend bonus

Job summary

Holiday Inn London - Bexley is seeking a Night Front Office Associate to join the Front Office team. You will perform night audits and assist guests with late check-ins, queries and early check-outs, while ensuring end-of-day procedures and health and safety checks are completed.

The role requires flexibility, calmness under pressure, and vigilance to keep guests and property secure. We offer seven days a week operation and discuss shift patterns at interview, with training through

Qualifications

• Ability to work night shifts in a hotel environment.
• Ability to support guests with late check-in and early check-outs.
• Remain calm under pressure and vigilant to ensure guest and property safety.

Responsibilities

• Perform night audits as part of the Front Office team.
• Assist guests with late check-in, queries and early check-outs.
• Complete end-of-day procedures and health and safety checks.
• Adapt on shift and prepare the hotel for the day ahead.

Skills

Night shifts

Guest service

Calm under pressure

Flexibility

Job description

Holiday Inn London - Bexley is seeking a Night Front Office Associate to join the Front Office team. You will perform night audits and assist guests with late check-ins, queries and early check-outs, while ensuring end-of-day procedures and health and safety checks are completed.

The role requires flexibility, calmness under pressure, and vigilance to keep guests and property secure. We offer seven days a week operation and discuss shift patterns at interview, with training through