Night Manager: Front Office & Audit, 4-on 4-off

The Westin London City; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Accommodation staff rates

Friends and family discounts

Wellness program

Meal on duty

IHG group affiliation

Staff parties

Job summary

Holiday Inn London – Camden Lock is seeking a dedicated Night Manager to oversee night operations, ensure guest safety and complete the night audit with precision.

Based in Camden Town, you’ll inspect Front Office & Food & Beverage outlets, provide outstanding service, and manage shifts on a 4-on 4-off pattern. The role includes weekend and holiday work and serving food and alcohol during night hours.

Qualifications

• Minimum 1 year of Hotel Front Office experience.
• Duty Manager experience.
• Working knowledge of OPERA.

Responsibilities

• Oversee the night audit function.
• Conduct front and back of house inspections during shifts (including Front Office & Food & Beverage outlets).
• Provide exceptional customer service to guests throughout the night.
• Manage guest safety and incident handling during night hours.

Tools

OPERA

Job description

Holiday Inn London – Camden Lock is seeking a dedicated Night Manager to oversee night operations, ensure guest safety and complete the night audit with precision.

Based in Camden Town, you’ll inspect Front Office & Food & Beverage outlets, provide outstanding service, and manage shifts on a 4-on 4-off pattern. The role includes weekend and holiday work and serving food and alcohol during night hours.