Front Desk & Admin Support – Probation Service

Ministry of Justice; Northampton; On-site; GBP 21,000 - 25,000; Full time

Job summary

Ministry of Justice in Northampton hosts an administrative role within the Probation Service Directorate. The post holder provides first point of contact for visitors, handles reception duties and delivers a range of office-based administrative support.

You will work with colleagues across teams, assist with building logistics, health and safety tasks, logging issues, processing documents and maintaining filing systems. Regular unsocial hours may apply.

Responsibilities

• Be first point of contact for Probation Service visitors, greet staff and visitors professionally, log arrivals and departures, issue passes and fobs as needed.
• Manage building logistics including mail, PPE, stationery, equipment, room bookings, event registration and travel arrangements.
• Support health and safety and security tasks, act as key holder, assist with fire alarm testing, CCTV monitoring and evacuation procedures.
• Log faults and incidents, escalate building issues, and assist with risk assessments and contractor guidance.
• Provide confidential administrative support to operational teams, maintain filing systems, access databases and produce documentation.

Job description

Ministry of Justice in Northampton hosts an administrative role within the Probation Service Directorate. The post holder provides first point of contact for visitors, handles reception duties and delivers a range of office-based administrative support.

You will work with colleagues across teams, assist with building logistics, health and safety tasks, logging issues, processing documents and maintaining filing systems. Regular unsocial hours may apply.