Probation Reception & Admin Coordinator (Hybrid)

Ministry of Justice; England; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Annual leave 25 days

Hybrid working

Job summary

The Ministry of Justice is seeking a proactive administrative professional for an on-site/hybrid role within the Probation Service Directorate. You will be the first point of contact for visitors and callers, provide reception support, perform daily office tasks, manage mail, stationery, room bookings, and assist with case administration as needed.

The role is based in the UK with Hybrid Working arrangements where business needs allow.

Qualifications

• Proven proficiency in ICT across the Microsoft Office suite.
• Excellent verbal and written communication skills.
• GCSEs including Maths and English (and Welsh where applicable) or equivalent.

Responsibilities

• First point of contact for Probation Service and greet staff and visitors professionally, logging arrivals and issuing passes.
• Monitor and respond to enquiries via telephone and email; refer technical queries to the appropriate manager.
• Manage building logistics: mail, PPE, stationery, meeting room tech, bookings, events, and registrations.
• Assist health, safety and security tasks: key holder duties, alarms, CCTV, evacuations, and risk assessments where trained.
• Provide confidential administrative support for case administration and document management.

Skills

ICT skills

Communication

Education

GCSEs incl Maths & English

Tools

ECDL/CLAIT

Job description

The Ministry of Justice is seeking a proactive administrative professional for an on-site/hybrid role within the Probation Service Directorate. You will be the first point of contact for visitors and callers, provide reception support, perform daily office tasks, manage mail, stationery, room bookings, and assist with case administration as needed.

The role is based in the UK with Hybrid Working arrangements where business needs allow.