Front Desk & Admin Coordinator - Hybrid Role

Ministry of Justice; Carlisle; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Hybrid Working

Pension scheme

Job summary

Ministry of Justice in Carlisle is seeking an administrative receptionist to support the Probation Service (PS) Directorate. You will be the first point of contact for visitors and callers, handling arrivals, inquiries, and basic reception duties with a focus on efficient service.

The role requires strong ICT skills across Microsoft Office, good organisational ability, and a commitment to Equality and Diversity. Hybrid working is available and the post is full-time.

Qualifications

• GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable).
• Proficient ICT skills across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.

Responsibilities

• Be first point of contact for Probation Service visitors, greet professionally face to face and via phone/email.
• Log arrivals, issue visitor passes and security access as required.
• Manage building logistics: mail, PPE, stationery, room bookings, and event registration.
• Support health & safety, security tasks, and act as Fire Warden/First Aider where trained.
• Assist case administration with confidential files, data entry, scanning and archiving.

Skills

Microsoft Office

Verbal & written communication

Education

GCSE A*-C Grade incl Maths & English

IT qualification (ECDL/CLAIT) or equivalent

Job description

Ministry of Justice in Carlisle is seeking an administrative receptionist to support the Probation Service (PS) Directorate. You will be the first point of contact for visitors and callers, handling arrivals, inquiries, and basic reception duties with a focus on efficient service.

The role requires strong ICT skills across Microsoft Office, good organisational ability, and a commitment to Equality and Diversity. Hybrid working is available and the post is full-time.