Front Desk & Admin Clerk – Patient Services

The Clatterbridge Cancer Centre NHS Foundation Trust; Liverpool; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Flexible working

Résumé du poste

The Clatterbridge Cancer Centre NHS Foundation Trust is seeking a Patient Services Clerk (Band 2) in Liverpool. The role provides a professional reception service to patients and relatives, coordinating with volunteers to escort visitors and supporting clinical teams with admin tasks.

Applicants should have good English and Maths, strong IT skills, and NHS environment experience or exposure to front-of-house administration.

Qualifications

• Good standard of education or equivalent work based experience.
• Must be computer literate e.g. ECDL or equivalent experience.
• NVQ2 or Basic Level of Certificate of Technical Competence or equivalent.

Responsabilités

• Provide a professional, friendly reception service directly to patients and relatives.
• Liaise with volunteers to ensure visitors are escorted and supported.
• Provide administrative support to clinical teams and handle appointments and enquiries.
• Ability to work under pressure and meet deadlines.

Connaissances

Reception duties

Front of house

Office administration

Customer service

Formation

Good standard of education or equivalent experience

NVQ2 or basic level certificate

Outils

ECDL / computer literacy

Description du poste

The Clatterbridge Cancer Centre NHS Foundation Trust is seeking a Patient Services Clerk (Band 2) in Liverpool. The role provides a professional reception service to patients and relatives, coordinating with volunteers to escort visitors and supporting clinical teams with admin tasks.

Applicants should have good English and Maths, strong IT skills, and NHS environment experience or exposure to front-of-house administration.