Medical Secretary

The Clatterbridge Cancer Centre NHS Foundation Trust; Bebington; On-site; GBP 28,000 - 31,000; Part time

Job summary

The Clatterbridge Cancer Centre is seeking a Medical Secretary to support the Administrative Services Department. The role involves delivering high quality secretarial support to Medical/Clinical Oncologists, arranging clinics and acting as the central contact for patients and relatives.

Key duties include producing timely clinical correspondence within a 5-day KPI, guiding urgent requests, and providing cover for other Medical Secretaries as needed; 30 hours weekly at Wirral, CH63 4JY, Band 4.

Qualifications

• GCSE Maths and English or equivalent.
• RSA III typing and audio or equivalent demonstrable experience.
• ECDL

Responsibilities

• Provide a high quality secretarial service to the Medical and/or Clinical Consultant Oncologists and their clinical teams.
• Ensure clinics are comprehensively administered.
• Act as the central point of contact for patients and relatives.
• Produce accurate clinical correspondence in a timely manner within our current 5 day KPI whilst maintaining the highest standard of patient care.
• Completing necessary actions required for urgent correspondence and requests.
• Work alongside and cover other Medical Secretaries during absences.
• Work alongside and assist the Support Medical Secretaries and Patient Service Clerks.
• Provide additional Admin Support as requested by the Assistant Service Managers.

Skills

Communication

Organisation

Attention to detail

Education

GCSE Maths and English or equivalent

RSA III typing and audio or equivalent demonstrable experience

ECDL

Tools

MS Office

Job description

Site The Clatterbridge Cancer Centre - Wirral Town Bebington Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 15/11/2026 23:59

In cases where we receive a high volume of applications, we reserve the right to automatically close any vacancies prior to the specified closing date - all vacancies are capped at a sufficient number to progress to shortlisting stage; you are advised to submit your completed application form as early as possible.

We want our recruitment process to be fair, inclusive, and accessible for everyone. If you need support or a reasonable adjustment at any stage of the application or interview process, please contact our Recruitment Team - 0151 5565176 or [e-mail]. Adjustments may include alternative formats, extra time for assessments, communication support, accessible interview arrangements, interview questions prior to interview or other changes tailored to your needs.

Right to work: We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa

Band 4
30 hr per week,
Location: Clatterbridge Cancer Centre, Wirral, CH63 4JY

The Administrative Services Department based at The Clatterbridge Cancer Centre is recruiting a Medical Secretary who will support the Department in meeting the Trust's vision to Transform Cancer Care.

Main duties of the job

Provide a high quality secretarial service to the Medical and/or Clinical Consultant Oncologists and their clinical teams.

Ensure clinics are comprehensively administered.

Act as the central point of contact for patients and relatives

Produce accurate clinical correspondence in a timely manner within our current 5 day KPI whilst maintaining the highest standard of patient care

Completing necessary actions requiredfor urgent correspondenceand requests

Work alongside and cover other Medical Secretaries during absences

Work alongside and assist the Support Medical Secretaries and Patient Service Clerks

Provide additional Admin Support as requested by the Assistant Service Managers.

Working for our organisation

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4m people across Cheshire and Merseyside, and the surrounding areas, including North Wales and the Isle of Man.

Our vision is to not only maintain this level of commitment to excellence but to work with our academic and healthcare partners across the region to ensure care, treatment and patient outcomes continuously improve in the future. We are very proud of all our expert and loyal staff and we welcome people who share the collective aim of delivering excellence in everything that we do.

Our values represent who we are and what we believe in. They define how we act to deliver the best possible care for our patients and shape The Clatterbridge Cancer Centre as a great place to work.

We are -

• Kind
• Empowered
• Responsible
• Inclusiv e

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.

Person specification

Qualifications

• GCSE Maths and English or equivalent
• RSA III typing and audio or equivalent demonstrable experience
• ECDL

Knowledge

• Medical Terminology
• Office Procedures
• Confidentiality & Data Protection Legislation
• Proficient in using MS Office Programmes
• Medical Records knowledge
• Knowledge of patient pathways and treatments for cancer
• Knowledge of national Cancer Waits targets

Experience

• Previous experience in an office environment undertaking secretarial tasks
• Experience in healthcare setting.

If you are successfully shortlisted, you will be invited for an interview via email. Please ensure you regularly check your emails (including junk folders) following your application and let us know if you have any problems. If you would prefer for us to communicate with you in a different way, or need adjustments to the interview process, please contact the Recruitment Team on 0151 556 5176 or [e-mail] . All interviews will be undertaken in person unless extraordinary circumstances apply.

If you do not receive confirmation that you have been shortlisted for interview, please assume that you have not been shortlisted on this occasion. It is with regret that we are unable to provide feedback to all non-shortlisted candidates.

The cost of processing a new DBS application is met by the successful applicant. DBS costs are recovered via salary deduction following commencement in post - further details including cost are available from the Recruitment Team. It is a Trust recommendation that candidates requiring a DBS check subscribe to the DBS Update Service - further details are available here - https://www.gov.uk/dbs-update-service . Candidates who withdraw post-DBS submission will be invoiced for the full cost of the check including administration fee.

The Trust takes active responsibility for meeting national guidance and legal requirements in relation to our Safeguarding Policy, including local arrangements for the protection of adults at risk.

The Trust is committed to providing high standards of both patient and staff experience. To support us in doing this the Trust, in partnership with Trade Unions has developed and embedded key values and behaviours that all staff are required to demonstrate throughout their employment. The Trust's values and behaviours support the Trust Vision 'to provide the best cancer care to the people we serve' and our Mission 'to improve health and wellbeing through compassionate, safe and effective cancer care'.

We promote and support diversity in our workforce. The Trust have staff networks such as Ethnic Diversity Staff Network, LGBTQ+ Staff Network, Armed Forces Staff Network, MAPLE Staff Network & Menopause Support Group. The Trust does not tolerate discrimination, bullying or harassment and has firmed up processes for reporting this, including a dedicated Freedom To Speak Up (FTSU) Guardian.

Employer certification / accreditation badges

Name Susan Pratt Job title Assistant Services Manager Email address [e-mail] Telephone number 0151 556 5552 Additional information

For further details please contact Susan Pratt 0151 556 5552