Friendly Part-Time Reception & Admin Specialist

Honeycomb; Belfast City District; On-site; GBP 13,000 - 15,000; Part time

Job summary

Honeycomb in Belfast is recruiting a Band 2 receptionist/administrator for a busy health centre. This part-time, temporary role offers 25 hours per week and starts with an 8-week term with potential extension.

The site provides health services and requires a welcoming, professional receptionist to support daily operations. The candidate will have 4 GCSEs including English & Maths (or equivalent), experience with Microsoft Office, and the ability to work well in a team.

Qualifications

• Essential Criteria: 4 GCSEs at grades A-C, including English Language and Maths or equivalent/higher qualification or one years' experience in a clerical/ administration role.
• Experience in the use of at least one Microsoft Office product or equivalent.
• Ability to work as part of a team.
• Ability to use own initiative.

Responsibilities

• Provide a welcoming, professional, and efficient reception service to all visitors and staff.
• Meet, greet, and direct visitors to the appropriate location within the centre.
• Act as an information point for visitors, staff, and external professionals, maintaining up-to-date knowledge of the services and activities operating within the centre.
• Issue visitor passes and keeps appropriate records.
• Operate the reception desk as a designated collection point for receiving fax messages, small parcels, and special delivery items.
• Handle telephone enquiries, redirecting calls to the appropriate department or member of staff.
• Take bookings for accommodation including meeting and interview rooms.
• Deal sensitively and professionally with people who may have urgent or particular needs.
• Promote a positive culture and good relationships with visitors and users of the centre.
• Ensure confidentiality, respect and dignity are always maintained.
• Take appropriate steps to limit or diffuse challenging or tense situations.
• Ensure that all complaints that are brought to light are appropriately dealt with and escalated, when necessary, while keeping the Centre manager informed.

Skills

Microsoft Office

Teamwork

Initiative

Education

4 GCSEs incl English & Maths

Equivalent/higher qualification

Job description

Honeycomb in Belfast is recruiting a Band 2 receptionist/administrator for a busy health centre. This part-time, temporary role offers 25 hours per week and starts with an 8-week term with potential extension.

The site provides health services and requires a welcoming, professional receptionist to support daily operations. The candidate will have 4 GCSEs including English & Maths (or equivalent), experience with Microsoft Office, and the ability to work well in a team.