Friendly NHS Receptionist – Part-Time, Worcester

NHS Professionals; Worcester; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

Competitive pay

24/7 support

Multi-location

Shift portal access

Flexible shifts

Training & development

Holiday allowance

Pension scheme

Job summary

NHS Professionals is recruiting a part-time Receptionist for NMHT Adult Mental Health in Worcester City. You’ll be the first point of contact for patients, visitors and colleagues, delivering a welcoming, professional and supportive environment.

They seek someone with experience in reception or customer service, who can handle calls, direct people and maintain confidentiality. The role is 22.5 hours per week, Wednesday to Friday, 9:00–17:00, paying £12.71 per hour with a 3-month contract and

Qualifications

• Previous experience in reception, customer service, administration or a similar people-facing role.
• Excellent communication and interpersonal skills.
• A friendly, calm and professional manner.
• Good organisational skills and attention to detail.
• The ability to handle sensitive situations with tact and discretion.
• Willingness to work Wednesday–Friday, 9:00–17:00.

Responsibilities

• Welcoming patients, visitors and colleagues in a friendly and professional manner.
• Answering and directing telephone calls and enquiries.
• Directing patients and visitors to the appropriate areas or staff.
• Providing general administrative and reception support.
• Maintaining confidentiality and handling information sensitively.
• Supporting the team to help the service run efficiently.

Skills

Reception experience

Customer service

Interpersonal skills

Communication skills

Discretion

Job description

NHS Professionals is recruiting a part-time Receptionist for NMHT Adult Mental Health in Worcester City. You’ll be the first point of contact for patients, visitors and colleagues, delivering a welcoming, professional and supportive environment.

They seek someone with experience in reception or customer service, who can handle calls, direct people and maintain confidentiality. The role is 22.5 hours per week, Wednesday to Friday, 9:00–17:00, paying £12.71 per hour with a 3-month contract and