Part-Time Medical Receptionist — Evening & Weekend Pay

NHS Jobs; East Midlands; Hybrid; GBP 9,000 - 12,000; Part time

Job summary

NHS Jobs in England is seeking a reliable and enthusiastic part-time receptionist to join a warm, friendly GP practice serving around 12,000 patients. Training will be provided for the right candidate, with a minimum commitment of 1 evening and 1 Saturday per month and a roughly 20-hour week.

The role covers front-desk duties, appointment management, phone handling, and general support to the Practice team, with emphasis on confidentiality and patient care.

Qualifications

• Advanced numeracy skills.
• Excellent keyboard and computer skills.
• Experience of Microsoft Office software.
• Experience of working in a public reception environment.
• Experience of telephone switchboard operation.
• Experience of dealing with the public/patients.

Responsibilities

• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Organising new and follow up appointments for patients, processing prescriptions, contacting patients with the results of tests, liaising with other teams to pass on information to the right person.
• Open and manage the reception area, handle enquiries, explain procedures and ensure smooth running of the front desk.
• Take telephone messages, divert calls and ensure timely delivery of information.
• Enter patient details and ensure records are kept up-to-date and confidential.

Skills

Advanced numeracy skills

Excellent keyboard and computer skills

Microsoft Office

Tools

Microsoft Office

Job description

NHS Jobs in England is seeking a reliable and enthusiastic part-time receptionist to join a warm, friendly GP practice serving around 12,000 patients. Training will be provided for the right candidate, with a minimum commitment of 1 evening and 1 Saturday per month and a roughly 20-hour week.

The role covers front-desk duties, appointment management, phone handling, and general support to the Practice team, with emphasis on confidentiality and patient care.