French-Speaking Customer Success Renewals Manager (Mid-Market)

Samsara; Salford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Samsara is seeking a Renewals Specialist for the Digital Mid-Market segment to own renewals end-to-end and exceed targets, including 36-month renewals. You will engage customers, minimise attrition, and identify growth opportunities while collaborating with cross-functional teams to drive platform adoption at scale.

In this fast-paced role you’ll forecast using a structured scenario-based approach, manage 60+ renewals per quarter, and uphold Samsara’s customer‑first principles as we scale

Qualifications

• French fluency required for daily communications.
• 2+ years in full-cycle closing sales, ideally with mid-sized businesses in a high-transaction environment.
• Proven track record of meeting or exceeding quotas.
• Comfort in a fast-changing, high-growth environment.
• Empathy for customers and teammates, and strong organisation.
• Strong communication and presentation skills.
• Familiarity with Salesforce.

Responsibilities

• Own end-to-end renewal processes with 60+ renewals per quarter and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify renewal risk and drive platform adoption at scale.
• Work cross-functionally with sales teams to solve problems and ensure successful renewals.
• Contribute to an exceptional team environment that motivates high performance.
• Champion Samsara’s customer‑first principles as we scale globally.

Skills

French (fluent)

Quota attainment

Communication skills

Customer empathy

Organisational skills

Team player

Education

Sales experience (1)

Tools

Salesforce

Job description

Samsara is seeking a Renewals Specialist for the Digital Mid-Market segment to own renewals end-to-end and exceed targets, including 36-month renewals. You will engage customers, minimise attrition, and identify growth opportunities while collaborating with cross-functional teams to drive platform adoption at scale.

In this fast-paced role you’ll forecast using a structured scenario-based approach, manage 60+ renewals per quarter, and uphold Samsara’s customer‑first principles as we scale