French-Speaking Customer Admin (Hybrid) – Orders & Support

Euro London Appointments Ltd; Exeter; Híbrido; GBP 22 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working with home option

25 days annual leave

Up to 70% staff discount

Pension scheme with up to 6% employer匹

Option to buy or sell annual leave

Early finish on Fridays

Cycle to Work Scheme

Resumo da oferta

Euro London Appointments Ltd is seeking a French-speaking Customer Service Administrator in Exeter on a hybrid basis. The role handles B2B customer service, sales administration and order management, supporting French-speaking customers, processing orders and ensuring timely deliveries.

Ideal candidates will be fluent in French and English, with experience in B2B customer service, strong communication skills and proficiency in Microsoft Office, particularly Excel and Outlook.

Qualificações

• Fluent in French and English (written and spoken) is essential.
• Experience in B2B customer service or sales administration.
• Strong communication and organizational skills.
• Proficient with Microsoft Office, especially Excel and Outlook.

Responsabilidades

• Process customer orders, credits and pricing adjustments accurately.
• Manage customer enquiries and resolve issues in a timely manner.
• Monitor deliveries, backorders and product availability.
• Maintain strong relationships with customers and internal departments.
• Liaise with logistics and sales teams to ensure smooth order fulfilment.
• Handle customer complaints and provide effective solutions.
• Maintain accurate customer records and update internal systems.
• Support sales reporting and general administrative activities.

Conhecimentos

Bilingual French-English

B2B customer service

Communication skills

Detail oriented

Excel & Outlook

ERP systems

Ferramentas

SAP

Descrição da oferta de emprego

Euro London Appointments Ltd is seeking a French-speaking Customer Service Administrator in Exeter on a hybrid basis. The role handles B2B customer service, sales administration and order management, supporting French-speaking customers, processing orders and ensuring timely deliveries.

Ideal candidates will be fluent in French and English, with experience in B2B customer service, strong communication skills and proficiency in Microsoft Office, particularly Excel and Outlook.