French Speaking Account Manager

JR United Kingdom; Exeter; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a fast-scaling technology business as an Account Manager, where you'll manage relationships with B2B customers across Europe. This role offers the chance to work with high-profile clients, ensuring customer satisfaction while identifying upsell opportunities. You'll coordinate regular check-ins, support onboarding, and keep CRM systems updated. If you're ready to make an impact in a growing tech environment, this opportunity is perfect for you.

Qualifications

• Experience managing B2B accounts and developing customer relationships.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage and grow relationships with assigned B2B accounts.
• Coordinate regular check-ins via video, phone, and in-person visits.

Skills

B2B Account Management

Customer Relationship Management

Communication Skills

Stakeholder Management

Microsoft Office

CRM Tools

Tools

CRM Systems

Microsoft Office Suite

Job description

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An established, fast-scaling technology business operating across the UK and internationally. With a growing customer base across Europe and an award-winning product suite, they are looking to grow their Account Management team.

The Role

As an Account Manager, you’ll be responsible for managing relationships with a portfolio of B2B customers. You’ll be the main point of contact, ensuring high levels of customer satisfaction while also identifying opportunities to expand accounts and drive additional value.

What You’ll Be Doing

• Manage and grow relationships with assigned B2B accounts
• Act as the lead contact, supporting customers with insights and performance reviews
• Coordinate regular check-ins via video, phone, and in-person visits (UK & Europe)
• Support onboarding and product training for customers and their teams
• Identify upsell and renewal opportunities, working towards retention KPI
• Keep customer data and CRM systems accurate and up to date
• Feed insights back to improve customer experience and drive innovation

What We’re Looking For

• Experience managing B2B accounts and developing customer relationships
• Strong communication and stakeholder management skills
• Able to juggle multiple priorities and meet deadlines
• Solid working knowledge of Microsoft Office and CRM tools
• Driving license required

If you’re looking to join a growing tech business and work with high-profile customers across Europe, this could be a great next step. Apply now or get in touch for more details.