Account Manager

JR United Kingdom; Exeter; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking technology company as a French-speaking Account Manager. In this dynamic role, you'll manage key client relationships, ensuring exceptional service while identifying growth opportunities. With a focus on customer success, you'll collaborate with internal teams to enhance client experiences and deliver training on innovative SaaS products. This position offers a hybrid work model, allowing you to balance remote work with monthly office visits in Exeter. If you're passionate about technology and client success, this is the perfect opportunity for you.

Benefits

Free onsite parking

24 days holiday + bank holidays (+ your birthday off!)

Health and dental plans

Qualifications

• Fluent in French with B2B account management experience in SaaS.
• Strong communicator with excellent relationship-building skills.

Responsibilities

• Manage and develop relationships with key clients.
• Provide ongoing strategic support and performance insights.
• Identify upsell opportunities and ensure contract renewals.

Skills

Fluent French

B2B account management

SaaS experience

Data analysis

Relationship-building

Job description

Social network you want to login/join with:

Cathedral Appointments | South West Recruitment

Location:

exeter, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

We’re partnering with a fast-growing technology company that’s transforming how businesses optimise performance, reduce costs, and improve safety using smart, data-driven tools. With a reputation for innovation and a collaborative culture, they’re now looking for a French-speaking Account Manager to join their expanding team.

This is a fantastic opportunity to join a future-focused SaaS business that places customer success and employee wellbeing at the heart of what they do.

The Role

As a French-speaking Account Manager, you’ll manage key client relationships with a focus on delivering exceptional service, identifying growth opportunities, and ensuring long-term customer success. You’ll work with a variety of businesses, providing strategic insights and helping them maximise the value of their solutions.

This role requires fluent French, SaaS experience, and a full UK driving licence, as you’ll need to travel to the Exeter office once per month.

What You’ll Be Doing:

• Managing and developing relationships with a portfolio of key clients
• Providing ongoing strategic support and performance insights
• Identifying upsell opportunities and ensuring contract renewals
• Collaborating with internal teams to improve customer experience and adoption
• Delivering training and guidance on SaaS products

What We’re Looking For:

• Fluent in French (German is a bonus but not essential)
• Proven B2B account management experience within the SaaS sector
• Strong communicator with excellent relationship-building skills
• Confident analysing data and making strategic recommendations
• Highly organised, proactive, and comfortable managing multiple clients
• Full UK driving licence and ability to commute to Exeter once per month
• Hybrid working with regular monthly Exeter office visits
• Free onsite parking
• 24 days holiday + bank holidays (+ your birthday off!)
• Health and dental plans

Please note:

Applicants must have the right to work in the UK without sponsorship.

Recruitment Consultant: Georgia Parkhouse