Account Manager, EU (German speaking), Laka London (UK)

Laka; London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance company is seeking a passionate Sales & Account Manager to enhance partnerships across the UK and Europe. This role focuses on building relationships, maximizing partner value, and driving growth in a dynamic team environment. Join us to reshape the insurance landscape while enjoying a flexible, remote-first work culture and competitive benefits.

Benefits

Remote-first working

Share options

Target-based compensation plan

Annual leave

Pension scheme

Private medical insurance

Home set-up allowance

Personal development budget

Weekly lunch

Company-wide events

Qualifications

• 3-5 years experience managing partnership accounts.
• Proven track record of exceeding targets.

Responsibilities

• Monetise partner relationships and grow accounts.
• Provide ongoing support and identify new sales opportunities.

Skills

Negotiation

Communication

Commercial Awareness

Job description

???? Hello, we’re Laka

You might not have heard of us yet – that’s OK, you’ve found us now – come and find out more about our journey…

Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong – a better model for insurance was born. For once, people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against.

Our model: Laka makes sure everything runs smoothly for The Collective – from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price, and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month.

Take a closer look at exactly what this means and how it works here.

What have we been up to since then…?

In a nutshell, we’ve been very busy! Here are a few of the massive achievements we’ve had:

?? Raised an awesome Series A investment round of over $13m

?? Grown the team to over 50 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working

?? Launched Laka in a total of 5 countries, essentially helping more people in more places!

?? Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering

?? Been awarded ‘Best Cycle Insurance Provider’ (for the past 5 years in a row – go us! ??)

?? Opened 3 shiny new offices in London, Bristol & Amsterdam to provide spaces for people to collaborate as they like

?? We’ve also achieved a 5* rating on Google Reviews and Glassdoor – go check us out!

Help us continue to change an outdated industry…

We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company.

???? The role

Sales & Account Management at Laka

Underpinned by Laka’s great products and services, the team are at the forefront of our growth – currently with a large focus on the UK, NL and German markets.

You’ll be a key part of our Sales & Account Management team. You’ll spend much of your time building relationships with our Partners, in order to maximise value – not forgetting what Laka is all about – supporting our Partners to help their riders when they need it – with our specially-created commercial products and services.

You’ll also work closely with internal stakeholders to communicate insights, results and recommendations between the Sales and Marketing teams. This is an exciting new role where you’ll have the opportunity to take on the management of key new accounts, as we continue to expand across Europe.

This is an amazing opportunity for someone who is super passionate about all-things-cycling to come and join us as we go through a huge period of growth. We will support you to succeed in delivering great results from our partnerships, and ensuring you’re well-rewarded for your successes.

What you’ll be getting up to:

• Have a primary focus on monetising partner relationships
• Build, manage and grow partner relationships to ensure we are getting the best value out of them
• Provide the highest quality of ongoing support to partners, promoting additional services, identifying new sales or marketing opportunities to maximise growth and increase partner retention
• Be the key point of contact between partners and internal Laka teams for all partnership marketing initiatives and be responsible for maintaining the Laka brand presence across partner platforms
• Have responsibility for internal revenue targets and lead reviews for partner accounts
• Be responsible for providing feedback on any issues partners may face and delivering solutions to help them overcome these
• Support the Sales team to manage the departmental budget by ensuring partner accounts are tracked and organised

Requirements

• Have 3-5 years experience of managing partnership accounts
• Have a proven track record of success – delivering on and exceeding targets, whilst managing multiple partner accounts
• Understand what it takes to achieve success; working as part of a small but dynamic team within a leading Insurtech business, you’ll roll up your sleeves to achieve the results required
• Have passion for the mobility industry in general, and are super excited about the future possibilities for Laka within this sector
• Are able to communicate, present and influence credibly and effectively at all levels of an organisation
• Are commercially astute, with excellent negotiation skills and the ability to identify opportunities to deliver partner engagement and success
• Have the ability to assess problems and opportunities to make balanced, sound decisions when needed
• Speak fluent English and German (with any other European language as an added bonus)

It’s also beneficial to be passionate about cycling when joining Laka. Don’t worry about insurance knowledge – we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too if needed.

Before you apply, please ensure you have the right to work in the UK (we’re sorry, but we cannot provide visa sponsorship for this role).

Benefits

What can you expect from working at Laka?

• ?? Remote-first way of working – you choose whether you work from home or our offices in London & Bristol (no minimum days required, but we’d love to see you!)
• ?? Share options – we want you to be rewarded for Laka’s success – everyone in the business is granted share options when they join
• ?? Target-based compensation plan –
• ?? Annual leave –
• ?? Pension scheme –
• ?? Private medical insurance –
• ?? Home set-up allowance – including a budget of £200 to help create a comfortable homeworking environment
• ?? Personal development budget –
• ?? Weekly lunch on us –
• ?? Company-wide events –
• ?? Monthly socials –
• ?? Laka swag – including a jumper & T-shirts to feel part of the team
• ?? Laka credit –
• ?? Mental health support –

We’re committed to diversity, equity, inclusion, and belonging. We welcome everyone to bring their authentic selves and support requests for reasonable adjustments during our application process.