French Renewal Expert — Drive Renewals & Growth

Concentrix SREV Europe Limited; Liverpool; On-site; GBP 28,000 - 42,000; Full time

Job summary

Concentrix SREV Europe Limited in Liverpool is seeking a French-speaking Renewal Specialist to drive contract renewals and maximize customer value. You will work in a dedicated client team to renew services, upsell opportunities, and maintain accurate CRM records.

You will forecast sales weekly/monthly/quarterly, handle high volumes of outbound calls and emails, and report to the Sales Manager. Fluency in French is required, and a customer-first mindset is essential to sustain long-term

Qualifications

• Sell renewals/services to achieve revenue-based quota.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Mastery of product knowledge and technical understanding of services.
• Manage high volume of customer contacts via phone and email.
• Maintain the CRM to ensure data is captured.
• Collaborate with team and report to Sales Manager.

Responsibilities

• Lead qualification and renewal of contracts.
• Forecast sales weekly, monthly, and quarterly.
• Maintain CRM data accurately.
• Deliver professional customer interactions via phone and email.

Job description

Concentrix SREV Europe Limited in Liverpool is seeking a French-speaking Renewal Specialist to drive contract renewals and maximize customer value. You will work in a dedicated client team to renew services, upsell opportunities, and maintain accurate CRM records.

You will forecast sales weekly/monthly/quarterly, handle high volumes of outbound calls and emails, and report to the Sales Manager. Fluency in French is required, and a customer-first mindset is essential to sustain long-term