Franchise Governance & Compliance Leader

YO! Sushi UK Ltd; Leigh; On-site; GBP 50,000 - 55,000; Full time

Job summary

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contracts across the network. The role involves handling disputes, entity changes and exits while ensuring adherence to franchise agreements and standards.

You will drive continuous improvement of processes, documentation, CRM systems and automation to enhance efficiency, risk management and scalable network growth.

Qualifications

• Experience in franchise management, compliance, legal governance or multi-site operations.
• Strong knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation, communication and stakeholder management skills.
• Confident drafting formal correspondence, contractual notices and legal documentation.
• Highly organised, analytical and detail-focused, with strong case management skills.
• A track record of improving processes, controls and operational efficiency.
• Confident using CRM systems, automation and AI tools.
• Commercially minded, balancing business needs, compliance and franchise relationships.

Responsibilities

• Oversee franchise governance, compliance and contractual processes across the network.
• Manage franchise partner relationships on disputes, entity changes, breaches and exits.
• Lead process improvements, CRM deployment and automation to reduce risk and drive growth.

Skills

Franchise management

Compliance

Legal governance

Multi-site operations

Education

Degree or equivalent in Business/Law/Operations

Tools

CRM systems

Automation

AI tools

Job description

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contracts across the network. The role involves handling disputes, entity changes and exits while ensuring adherence to franchise agreements and standards.

You will drive continuous improvement of processes, documentation, CRM systems and automation to enhance efficiency, risk management and scalable network growth.