Franchise Compliance & Governance Lead

YO! Sushi UK Ltd; Chesterfield; On-site; GBP 50,000 - 55,000; Full time

Job summary

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across the network. The role focuses on managing franchise partner relations on disputes, exits and breaches while ensuring adherence to franchise agreements and standards.

The position involves improving processes, CRM systems and automation to enhance efficiency, risk management and sustainable network growth, based at our Chesterfield head office.

Qualifications

• Experience in franchise management, compliance or legal governance across multi-site operations.
• Strong knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation, communication and stakeholder management skills.
• Confident drafting formal notices and legal documentation.

Responsibilities

• Oversee franchise governance, compliance and contractual processes across the network.
• Manage franchise partner relationships on disputes, breaches and exits.
• Lead process improvement for CRM, documentation and automation to drive efficiency and risk management.

Skills

Franchise management

Compliance

Contracts

Negotiation

Stakeholder management

CRM systems

Automation tools

Process improvement

Analytical thinking

Detail-oriented

Education

Degree in Business/Law/Operations

Tools

CRM software

Process automation tools

AI tools

Job description

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across the network. The role focuses on managing franchise partner relations on disputes, exits and breaches while ensuring adherence to franchise agreements and standards.

The position involves improving processes, CRM systems and automation to enhance efficiency, risk management and sustainable network growth, based at our Chesterfield head office.