Franchise Compliance & Governance Lead

YO! Sushi UK Ltd; High Wycombe; On-site; GBP 50,000 - 55,000; Full time

Job summary

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee franchise governance, compliance, and contractual processes across the network. You will manage franchise partner relationships on disputes, entity changes, contractual breaches and franchise exits, while ensuring compliance with franchise agreements and standards.

The role also drives continuous improvement of processes, documentation, CRM systems, and automation initiatives to enhance efficiency, risk

Qualifications

• Experience in franchise management, compliance, legal governance or multi-site operations.
• Strong knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation, communication and stakeholder management skills.
• Confident drafting formal correspondence, contractual notices and legal documentation.
• Highly organised, analytical and detail-focused, with strong case management skills.
• A track record of improving processes, controls and operational efficiency.
• Confident using CRM systems, automation and AI tools.
• Commercially minded, balancing business needs, compliance and franchise relationships.

Responsibilities

• Oversee franchise governance and compliance across the network.
• Manage franchise partner relationships on disputes, changes and exits.
• Lead continuous improvement of processes, documentation, CRM systems and automation.

Skills

Franchise governance

Compliance management

Contract law

Negotiation

Stakeholder management

CRM systems

Process improvement

Automation/AI tools

Education

Degree in Business/Law/Operations

Tools

CRM systems

Process automation tools

Job description

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee franchise governance, compliance, and contractual processes across the network. You will manage franchise partner relationships on disputes, entity changes, contractual breaches and franchise exits, while ensuring compliance with franchise agreements and standards.

The role also drives continuous improvement of processes, documentation, CRM systems, and automation initiatives to enhance efficiency, risk