Franchise Compliance & Governance Lead

YO! Sushi UK Ltd

Coventry

On-site

GBP 50,000 - 55,000

Full time

4 days ago
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Job summary

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across its network. You will manage franchise partner relationships on disputes, breaches and exits while ensuring adherence to agreements and standards.

The role also drives continuous improvement of processes, CRM systems and automation to enhance efficiency, risk management and sustainable growth.

Qualifications

  • Experience in franchise management, compliance or multi-site operations.
  • Strong knowledge of contracts, compliance and dispute resolution.
  • Excellent negotiation and stakeholder management skills.
  • Drafting formal correspondence and legal documentation.
  • Organised, analytical with strong case management.
  • Track record of improving processes and controls.

Responsibilities

  • Oversee franchise governance, compliance and contractual processes across the network.
  • Manage franchise partner relationships on disputes, breaches and exits.
  • Lead process improvements, documentation, CRM systems, and automation initiatives.

Skills

Franchise mgmt
Compliance
Governance
Dispute resolution
Negotiation
Stakeholder mgmt
Process improvement
CRM familiarity
Automation & AI tools
Multi-site ops

Education

Degree in Business/Law/Operations

Tools

CRM systems
Process automation tools
AI tools

Job description

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across its network. You will manage franchise partner relationships on disputes, breaches and exits while ensuring adherence to agreements and standards.

The role also drives continuous improvement of processes, CRM systems and automation to enhance efficiency, risk management and sustainable growth.

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