Franchise Governance & Compliance Lead

YO! Sushi UK Ltd; Dartford; Sur place; GBP 50 000 - 55 000; Plein temps

Résumé du poste

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across the UK network. The role manages complex partner matters, including disputes and exits, while improving CRM, documentation and automation to drive efficiency and risk management.

The role requires strong knowledge of contracts, compliance and dispute resolution, plus excellent stakeholder management.

Qualifications

• Experience in franchise management, compliance and multi-site operations.
• Strong knowledge of contracts, compliance and dispute resolution.
• Excellent negotiation, communication and stakeholder management.
• Confident drafting formal correspondence, contractual notices and legal documentation.

Responsabilités

• Oversee franchise governance, compliance and contractual processes across the network.
• Manage franchise partner relationships on disputes, entity changes, breaches and exits.
• Lead continuous improvement of franchise processes, CRM systems and automation.
• Drive efficiency, risk management and sustainable network growth while ensuring standards.

Connaissances

Franchise management

Compliance

Contracts

Negotiation

Stakeholder management

CRM systems

Process improvement

Automation tools

Legal governance

Cross-functional collaboration

Formation

Degree in Business, Law or Operations

Outils

CRM software

Description du poste

Wonderfield Group is seeking a Franchise Governance & Compliance Manager to oversee governance, compliance and contractual processes across the UK network. The role manages complex partner matters, including disputes and exits, while improving CRM, documentation and automation to drive efficiency and risk management.

The role requires strong knowledge of contracts, compliance and dispute resolution, plus excellent stakeholder management.