Food Team Lead - Frontline Store Leader

Marks & Spencer Group; Bridgwater; On-site; GBP 32,000 - 42,000; Full time

Job summary

Marks & Spencer Group is looking for a Team Manager to lead in Food on the shop floor, setting the pace and raising standards. You will inspire a multiskilled team to deliver standout service, strong commercial results, and a culture of value and pride in delivering results the right way.

You will thrive in a fast-moving environment, coach others with clarity, and use data and insight to drive improvements while embracing new ways of working at M&S.

Qualifications

• Proven experience leading teams in fast-paced retail or customer-focused environments.
• Strong commercial awareness; able to use data and insights to drive results.
• Experience coaching, developing and performance-managing teams with clarity and empathy.

Responsibilities

• Lead by example on the shop floor, driving standards and operational excellence.
• Inspire and develop a multiskilled team to deliver excellent service and strong commercial results.
• Make bold, timely decisions to adapt to changing customer and store needs.
• Coach and have constructive conversations to drive performance and growth.

Skills

Team leadership

Commercial awareness

Coaching & performance management

Feedback & conversations

Change leadership

Digital confidence

Customer service excellence

Tools

Data & insights

Job description

Marks & Spencer Group is looking for a Team Manager to lead in Food on the shop floor, setting the pace and raising standards. You will inspire a multiskilled team to deliver standout service, strong commercial results, and a culture of value and pride in delivering results the right way.

You will thrive in a fast-moving environment, coach others with clarity, and use data and insight to drive improvements while embracing new ways of working at M&S.