Food Team Manager — Lead a Fast-Paced Store Floor

Marks and Spencer; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards and inspiring the team to deliver standout service and strong commercial results.

You will thrive in a fast-moving retail environment, coaching colleagues, using data to drive decisions and modelling inclusive, customer-focused behaviours. Ready to shape our in-store experience? Apply now.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive conversations and an adaptable mindset to lead through change.

Responsibilities

• Lead from the front on the shop floor to set pace, standards and service levels.
• Inspire and manage a multiskilled team to deliver strong commercial results.
• Own standards, safety, availability and operational excellence on the floor.
• Use data and insight to drive decisions and improvements in store performance.

Skills

Team leadership

Data-informed decision making

People development

Customer focus

Change management

Job description

Marks & Spencer is seeking a Team Manager in Food to lead from the front on the shop floor, setting the pace, raising standards and inspiring the team to deliver standout service and strong commercial results.

You will thrive in a fast-moving retail environment, coaching colleagues, using data to drive decisions and modelling inclusive, customer-focused behaviours. Ready to shape our in-store experience? Apply now.