Food Store Team Leader: Drive Service & Profit

M&S; St Albans; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major UK retailer seeks a Team Manager to lead a team in delivering top-notch customer service and achieving business goals. The individual will foster a motivating environment, ensuring that team members are engaged while driving profitability and operational excellence. Candidates should have leadership experience, strong problem-solving skills, and the ability to maintain high service standards. This role offers an exciting opportunity to contribute to the transformation of the retail experience at a prestigious organization.

Benefits

Career development opportunities

Inclusive work environment

Employee benefits and discounts

Qualifications

• Leadership skills to inspire and motivate a team.
• Experience in enhancing customer service and sales performance.
• Strong problem-solving abilities to handle various store challenges.

Responsibilities

• Lead and coach a team to maintain high standards of service.
• Drive store profitability and meet KPI targets.
• Collaborate across departments for a seamless customer experience.

Skills

Leadership

Customer Service

Problem Solving

Commercial Awareness

Coaching

Education

Experience in retail or management

Job description

A major UK retailer seeks a Team Manager to lead a team in delivering top-notch customer service and achieving business goals. The individual will foster a motivating environment, ensuring that team members are engaged while driving profitability and operational excellence. Candidates should have leadership experience, strong problem-solving skills, and the ability to maintain high service standards. This role offers an exciting opportunity to contribute to the transformation of the retail experience at a prestigious organization.