Food Retail Frontline Associate – Fast-Paced Service Pro

Marks & Spencer Group; Stratford-upon-Avon; Sur place; GBP 12 000 - 15 000; Plein temps

Résumé du poste

Marks & Spencer Group is seeking a Customer Assistant in our Food section to deliver five-star service and confidently promote our latest food products. You will engage with customers, use Sparks App and in-store devices, and work across various store areas to meet demand.

The role rewards a proactive, team-focused approach in a fast-paced retail environment. Flexibility to cover peak hours and potential full-time hours during the Christmas weeks is expected, reflecting operational needs during

Qualifications

• Frontline customer service in a retail environment.
• Ability to thrive under pressure and deliver high-quality service.

Responsabilités

• Provide five-star customer service and actively assist customers.
• Confidently recommend and sell new food products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be flexible and work across different store areas as needed.

Connaissances

Customer service

Communication

Digital tools

Team player

Flexibility

Outils

Sparks App

In-store devices

Description du poste

Marks & Spencer Group is seeking a Customer Assistant in our Food section to deliver five-star service and confidently promote our latest food products. You will engage with customers, use Sparks App and in-store devices, and work across various store areas to meet demand.

The role rewards a proactive, team-focused approach in a fast-paced retail environment. Flexibility to cover peak hours and potential full-time hours during the Christmas weeks is expected, reflecting operational needs during