Food Retail Frontline Associate – Fast-Paced Service

Marks & Spencer; Harrogate; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending and selling our newest food products to customers.

You’ll thrive in a high‑pressure environment, stay sharp and flexible across shifts, and use Sparks App and in-store devices to enhance the customer experience while contributing to a high-energy team.

Qualifications

• Frontline retail role in a busy environment.
• Strong customer service and selling skills.
• Willing to use Sparks App and store devices.

Responsibilities

• Join M&S as a Customer Assistant in our Food section, frontline service at pace.
• Deliver five-star service and confidently recommend and sell our latest food products.
• Be a resilient brand ambassador who helps customers feel valued.

Skills

Customer service

Teamwork

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending and selling our newest food products to customers.

You’ll thrive in a high‑pressure environment, stay sharp and flexible across shifts, and use Sparks App and in-store devices to enhance the customer experience while contributing to a high-energy team.