Holiday Food Service Associate (Frontline, Fast-Paced)

Marks & Spencer Group; Harrogate; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section to deliver five-star service at pace on the frontline. You will be at the heart of UK retail, assisting customers with product knowledge and ensuring a seamless shopping experience.

This Christmas-only role requires resilience, flexibility, and a willingness to work early shifts. You will use Sparks App and in-store devices to guide customers to the products they want, adapting to busy store conditions.

Qualifications

• Customer-focused mindset with ability to sell and advise.
• Flexibility to work across store areas and shifts.
• Comfort with using digital tools (Sparks App).

Responsibilities

• Frontline role in the Food section providing high-quality service.
• Confidently recommending and selling new food products.
• Utilise Sparks App and in-store devices to help customers.
• Work across different areas of the store as required.

Skills

Customer service

Team player

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section to deliver five-star service at pace on the frontline. You will be at the heart of UK retail, assisting customers with product knowledge and ensuring a seamless shopping experience.

This Christmas-only role requires resilience, flexibility, and a willingness to work early shifts. You will use Sparks App and in-store devices to guide customers to the products they want, adapting to busy store conditions.